Never miss another emergency call.
Protect your revenue 24/7.
How We Help You
Claims rarely wait for business hours. Never miss a valuable after-hours call. Avoid staff burnout from 24/7 on-call requirements.
We don't just answer phones - we guard your revenue stream and back-up your staff.
When disasters strike, communication is key. We're the steady hand that assists your clients, while dispatching your crews. We have a deep understanding in times of claims and catastrophic events, and become part of your team to ensure efficient response to all those affected.
Proudly Canadian. Globally minded. Locally sophisticated. Deep understanding of Canadian business culture, insurance regulations, and restoration industry requirements. Bilingual capabilities, and seamless coordination with all parties. We speak the language of claims processing and understand the documentation requirements that get jobs approved.
Whether you are in need of reception assistance 24/7, or just overflow coverage during a catastrophic event, DSB 247
provides your clients with a warm, professional welcome every time. Our virtual reception service acts as an extension of your business, delivering personalized support and exceptional customer experiences while reducing staffing costs.Languages provided: English, French, Mandarin, Cantonese, Italian, Punjabi, Urdu, and many more.
Ensure consistent professional response across all interactions. Clear SLA commitments with performance transparency.
Specialized knowledge of insurance claim initiation, with FNOL expertise and insurance industry knowledge. Our team are trained in capturing critical claim information that industry professionals expect, to assist in faster processing.